From pilot agreement to governed daily use
Hospital adoption depends on onboarding, training and support, not just software features. This page describes how we work with clinical, IT and operational teams from discovery through pilot and beyond.
Support across the adoption path
Discovery
Workflow mapping with clinical champion and IT sponsor. KPI selection, governance boundaries and security checklist review.
Setup & integration
Tenant provisioning, import path validation, SSO alignment where required, EMR hand-off dry-run planning.
Training
Role-based training for reviewers, sign-off clinicians and service administrators - aligned to agreed workflow SOPs.
Pilot support
Defined support channel during pilot run, issue triage, KPI data collection and governance review checkpoints.
Scale & handover
Implementation playbook, expanded user onboarding and support model agreed before production expansion.
Clinical training
Review and playback, qEEG navigation, AI triage confirmation, annotation standards and structured reporting - tailored to ICU/cEEG or LTM workflows agreed for the pilot.
Administrator & IT enablement
Tenant configuration, user roles, audit expectations, integration monitoring and escalation paths for hospital IT and neurophysiology administrators.
Documentation
Workflow guides, quick-reference materials and release notes appropriate to pilot scope - expanded as the product matures toward broader deployment.
Support model
Pilot support is structured with defined response expectations and a single coordination contact. Production support terms are agreed per contract and deployment model.
Plan onboarding for your service
Tell us about your team size, workflow and integration requirements.